Privacy Policy

Last updated: 13 May 2026

Placeholder content. Replace with your approved policy before go-live.

1. Who we are

Diversity Financial (Pty) Ltd is the responsible party for the processing of your personal information through this portal.

2. What we collect

Name, contact details (email, mobile), SA ID number, fund membership details, communication history, and counselling outcomes.

3. Why we process it

To deliver mandatory Retirement Benefit Counselling under the Pension Funds Act, to verify your identity, and to communicate with you about your retirement options.

4. Who we share it with

Your retirement fund administrator (Seshego Retire Easy), your trustees, and operators we use to deliver SMS, WhatsApp, email and call services.

5. Your rights

Under POPIA you may access, correct, or request deletion of your personal information. Email privacy@diversityfinancial.co.za to exercise these rights.

6. Information Officer

Our registered Information Officer is contactable at the email above.